Privacy Policy

Last updated: July 2026

This Privacy Policy explains how Valinas ("we", "us", or "our"), located at 234 Regent Street, W1F 7EB, United Kingdom, collects, uses, and protects your personal information when you visit or make a purchase from our store.

1. Information We Collect

We collect the following types of personal information:

Contact information: name, email address, phone number, billing and shipping address
Payment information: payment card details (processed securely and not stored by us)
Order information: products purchased, order history, and transaction details
Device and usage data: IP address, browser type, pages visited, and cookies

2. How We Use Your Information

We use your personal information to:

Process and fulfil your orders
Communicate with you about your orders, returns, and enquiries
Send marketing communications (only with your consent)
Improve our website and customer experience
Comply with legal obligations

3. Legal Basis for Processing (UK GDPR)

We process your data on the following legal bases:

Contract performance: to fulfil your orders
Legitimate interests: to improve our services and prevent fraud
Consent: for marketing communications
Legal obligation: to comply with applicable laws

4. Sharing Your Information

We do not sell your personal data. We may share it with trusted third parties including:

Payment processors (e.g. Shopify Payments, Stripe)
Shipping and logistics providers
IT and platform service providers
Legal and regulatory authorities when required by law

5. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law (typically up to 7 years for financial records).

6. Your Rights

Under UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at: +44786823535 or write to us at 234 Regent Street, W1F 7EB, United Kingdom.

7. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage cookie preferences through your browser settings.